User Agreement

Last Updated: May 6, 2026  |  Effective Date: May 6, 2026

Welcome to UYCPro!

1. Scope of the Agreement

1.1 Parties to the Agreement

This Agreement is jointly concluded by you and us, and is legally binding on both parties and constitutes a legal document with binding force on both of us.

1.2 Content of the Agreement

The content of this Agreement includes the main text of the Agreement and all rules, statements, policies, announcements, etc. (collectively referred to as "Rules") that we have published or may publish in the future. All Rules form an integral part of this Agreement and have the same legal effect as the main text.

1.3 Scope of Application

This Agreement applies to all services provided by the App that you use, including but not limited to device management, video surveillance, cloud storage, device sharing, etc.

2. Account Registration and Use

2.1 Eligibility to Register

Before using the services of the App, you should possess the civil capacity commensurate with your conduct as stipulated by the laws of the People's Republic of China. If you do not possess such commensurate civil capacity, you and your guardian shall, in accordance with the law, bear all consequences arising therefrom.

2.2 Account Registration

• You must provide true, accurate and complete personal information for registration
• You must ensure that your mobile phone number or email address is true and valid
• The username you set must not infringe upon the legitimate rights of others

2.3 Account Use

• Your account is for your personal use only and may not be given, lent, rented, transferred or sold
• You shall properly safeguard your account and password information. Any loss caused by account leakage due to your personal reasons shall be borne by you
• If you discover any unauthorized use of your account, please notify us immediately

2.4 Account Deactivation

• You may apply to deactivate your account via the "Deactivate Account" function in the App
• Before deactivation, please ensure your devices are properly handled and important data is backed up
• After account deactivation, related data will be deleted or anonymized and cannot be recovered

3. Service Content

3.1 Core Features

The App provides you with the following services:

• Device Management: Add, configure and manage smart camera devices
• Live Monitoring: View real-time video from devices
• Recording Playback: View local SD card recordings and cloud storage recordings
• Smart Detection: Motion detection, human detection, vehicle detection, fire detection, etc.
• Device Sharing: Share device permissions with other users
• Alarm Notifications: Receive device alarms and system notifications
• Two-way Intercom: Conduct two-way voice communication with devices
• PTZ Control: Remotely control device pan-tilt-zoom movement
• Cloud Service: Cloud storage, 4G data and other value-added services (additional payment required)

3.2 Service Changes

We reserve the right to modify, suspend or terminate any or all services at any time without being liable to you or any third party. For paid services, we will handle them in accordance with the relevant service agreements.

3.3 Service Fees

• Basic features of the App are free to use
• Value-added services such as cloud storage and 4G data require additional payment
• Specific pricing shall be subject to the prices we publish
• We reserve the right to adjust pricing based on business conditions

4. User Conduct

4.1 Lawful Use

When using the App's services, you must comply with the relevant laws and regulations of the People's Republic of China and shall not use the services to engage in any of the following:

• Opposing the basic principles established by the Constitution
• Endangering national security, divulging state secrets, subverting state power or undermining national unity
• Harming the honor and interests of the state
• Inciting ethnic hatred or discrimination or undermining ethnic unity
• Undermining state religious policies, or promoting cults and feudal superstitions
• Spreading rumors, disrupting social order, or destabilizing society
• Spreading obscenity, pornography, gambling, violence, murder, terror, or inciting crime
• Insulting or defaming others, or infringing upon the legitimate rights of others
• Other content prohibited by laws and administrative regulations

4.2 Prohibited Behavior

You shall not engage in any of the following while using the services:

• Reverse engineer, reverse assemble or reverse compile the App
• Use the services through methods not authorized by us
• Use any plug-ins, cheats, systems or third-party tools to interfere with the normal operation of the App
• Use the services to engage in any acts that infringe upon the rights of others
• Commercially use the content in the App
• Obtain improper benefits by exploiting vulnerabilities, bugs, etc.
• Interfere with or destroy the security and integrity of the services
• Other acts that violate laws, regulations or this Agreement

4.3 Device Usage Standards

• Please ensure that your devices are sourced lawfully
• You shall not use the App's services to infringe upon the privacy or other legitimate rights of others
• Please install and use surveillance devices in legal and compliant locations
• Comply with local laws and regulations regarding video surveillance

4.4 Content Standards

Content you upload or publish through the services (including but not limited to device names, nicknames and feedback content):

• Must not contain content that violates laws or regulations
• Must not infringe upon the intellectual property rights or other legitimate rights of others
• You shall bear all legal responsibility for the content you publish

5. Intellectual Property

5.1 Our Rights

All content in the App, including but not limited to:

• Software code, interface design and layout
• Text, images, audio, video and other content
• Trademarks, logos and brand names
• Technical documents and user manuals
• Other intellectual achievements

Are protected by the Copyright Law, Trademark Law, Patent Law and other relevant laws and regulations of the People's Republic of China, as well as international treaties. We hold the complete intellectual property rights to the above content.

5.2 License of Use

We grant you a personal, non-transferable, non-exclusive and non-commercial right to use the App. You may download, install and use the App for personal non-commercial purposes.

5.3 Authorization of User Content

Regarding content you upload or publish while using the services:

• You retain all rights to such content
• You grant us a worldwide, free and non-exclusive license to use, for the purpose of providing and optimizing the services
• We have the right to use such content within the scope permitted by law

6. Privacy Protection

6.1 Privacy Policy

We attach great importance to user privacy protection. The Privacy Policy is our basic guideline for handling your personal information.

6.2 Information Collection and Use

We collect, use, store and share your personal information in accordance with the Privacy Policy.

6.3 Information Security

We take reasonable security measures to protect your personal information, but we cannot guarantee absolute security of information. You should also properly safeguard your account and password.

7. Disclaimer

7.1 Service Interruption

We shall not be liable for service interruption or termination caused by any of the following:

• Force majeure events (such as natural disasters, wars, government actions, etc.)
• Power system failures, communication network failures
• Virus, Trojan or malicious program attacks
• Improper user operation or device failure
• Third-party service failures

7.2 Third-Party Services

The App may contain links to third-party websites or services. We assume no responsibility for the privacy policies and conduct of any third parties. You access third-party links at your own risk.

7.3 User Content

Regarding content published by users through the services, we only provide storage space services. We do not substantively review the content, nor do we bear legal responsibility for content published by users. If illegal content is found, we have the right to delete it in accordance with the law.

7.4 Data Security

Although we take reasonable measures to protect your data security, you should understand that Internet technology is not absolutely secure. We shall not bear full responsibility for data loss or leakage, unless such losses are caused by our gross negligence or willful misconduct.

7.5 Indirect Losses

Under no circumstances shall we be liable for any indirect, consequential, punitive, incidental, special or exemplary damages, including loss of profits suffered by you as a result of using the services.

7.6 Device Use Risks

Content captured by surveillance devices through the App shall be used solely for your personal lawful purposes. If your use of the services infringes upon the legitimate rights of others (such as privacy or portrait rights), you shall bear all legal responsibility.

8. Liability for Breach

8.1 Determination of Breach

If you violate any clause of this Agreement, it constitutes a breach.

8.2 Handling of Breach

Once a breach occurs, we have the right to take one or more of the following measures:

• Require you to immediately correct the breach
• Delete illegal or non-compliant content you have published
• Suspend or terminate services provided to you
• Ban your account
• Pursue your legal responsibility
• Require you to compensate for all losses caused thereby

8.3 Compensation

If your breach causes losses to us or any third party, you shall bear full compensation responsibility, including but not limited to direct economic losses, attorney's fees, litigation fees, investigation and evidence collection fees and other reasonable expenses.

9. Service Changes, Interruption and Termination

9.1 Service Changes

We have the right to change the service content at any time based on business development needs, including adding or reducing service features and adjusting service methods.

9.2 Service Interruption

We shall not be liable for service interruption caused by:

• Regular or irregular system maintenance
• Force majeure events
• Third-party service failures
• User device or network issues

9.3 Service Termination

We have the right to terminate services in the following circumstances:

• You violate the provisions of this Agreement
• You voluntarily deactivate your account
• We decide to terminate the operation of the App
• Laws and regulations so require

9.4 Consequences of Termination

After service termination:

• We will no longer retain your account information and service data (unless otherwise provided by law)
• You have no right to require us to assume any obligation or responsibility
• The provisions of this Agreement regarding intellectual property, disclaimer and dispute resolution remain in effect

10. Special Terms for Paid Services

10.1 Paid Items

The following services in the App may require payment:

• Cloud storage services
• 4G data services
• Other value-added services

10.2 Payment Methods

• Specific pricing shall be subject to the in-app announcements
• We have the right to adjust pricing based on actual circumstances
• Specific rules for paid services shall be subject to the corresponding service agreements

10.3 Refund Policy

• For activated cloud services, 4G data, etc., except as otherwise provided by law, no refund will generally be given
• If services cannot be used normally due to our reasons, we will refund the fees corresponding to the actual unused duration
• Specific refund rules shall be subject to the agreements of each service

10.4 Auto-Renewal

If you choose to enable auto-renewal services, this shall be deemed as your authorization for us to deduct the fees for the next billing cycle from your account upon expiration of the renewal period. You may cancel auto-renewal before the expiration of the renewal period.

11. Modification of the Agreement

11.1 Right to Modify

We have the right to modify this Agreement at any time based on changes in laws and regulations, business development needs or other necessary circumstances.

11.2 Notification Methods

After the Agreement is modified, we will notify you through one of the following methods:

• In-app announcement
• Push notification
• In-app message
• Other appropriate methods

11.3 Means of Consent

If you continue to use the services, you shall be deemed to accept the modified Agreement. If you do not agree to the modified Agreement, you have the right to stop using the services.

12. Governing Law and Dispute Resolution

12.1 Governing Law

The formation, validity, performance, interpretation and dispute resolution of this Agreement shall be governed by the laws of the mainland of the People's Republic of China.

12.2 Dispute Resolution

Any dispute arising from or related to this Agreement shall first be resolved by both parties through friendly negotiation. If negotiation fails, either party has the right to file a lawsuit with a competent People's Court in our location.

12.3 Severability

If any provision of this Agreement is deemed invalid or unenforceable, such provision shall be modified to the extent necessary to make it enforceable, while the remaining provisions of this Agreement shall remain in full force and effect.

13. Other Provisions

13.1 Entire Agreement

This Agreement constitutes the entire agreement between you and us regarding the services, superseding any prior oral or written agreements between you and us regarding the services.

13.2 Reservation of Rights

Our failure to exercise or enforce any right or provision under this Agreement does not constitute a waiver of such right or provision.

13.3 Assignment

Without our prior written consent, you may not assign any rights or obligations under this Agreement to any third party. We have the right to assign the rights and obligations under this Agreement to any third party.

13.4 Notices

We may send notices to you through in-app messages, push notifications, SMS, email, etc. These notices shall be deemed delivered upon being sent.

13.5 Headings

The headings of each provision of this Agreement are for convenience of reading only and do not affect the meaning or interpretation of any provision of this Agreement.

13.6 Language

This Agreement is written in Chinese. If there are other language versions of this Agreement, in case of any discrepancy in interpretation, the Chinese version shall prevail.

Please make a careful decision on whether to accept this Agreement after fully understanding its content.

If you have any questions about this Agreement, please contact us through the following methods:

Thank you again for using UYCPro!